mist-space is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we uphold your data protection rights and our responsibilities as a data controller.
Data Controller
mist-space acts as the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out in accordance with applicable data protection laws.
Lawful Basis for Processing
We process personal data only when we have a lawful basis to do so. The legal bases we rely on include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights
- Legal obligation: Where processing is necessary to comply with a legal obligation
Your Data Protection Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit using secure protocols
- Access controls to limit who can view personal data
- Regular review of our security practices
- Staff training on data protection principles
International Transfers
We do not routinely transfer personal data outside the United Kingdom. If any transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Data Breach Procedures
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Exercising Your Rights
To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by a further two months, but we will inform you of any extension within the initial one-month period.
Complaints
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can find more information on the ICO website at ico.org.uk.
Last updated: January 2024